Lead UX Architect
Working for a healthcare start-up has provided the opportunity to wear a lot of hats for the Clinic, Radiopharmacy, and AI teams. I have been able to use my usability, accessibility, copywriting information organizing, user interface design, and research skills.
My Experience Designing for AI Powered Diagnostics
I participated in Human Factor International’s 2025 annual UX Conference. The theme this year was “Excellence in the Evolving Profession of UX Design”.
Designing Against Bad Mental Models
I was a speaker for the World IA Association in October 2023. My topic was breaking down complex problems into manageable pieces.
Championing EHR
I was a speaker for the World IA Day of Pittsburg in 2022. My topic was the challenges and opportunities of Electronic Health Records.
Patient Information
The medical industry has seen so much growth in the last few years. An overhaul of the “kitchen sink” approach to electronic health records is desperately needed.
Leading Agile
A lead designer was needed for a continuous integration and development ordering platform. The platform was B2B and provided interesting opportunities.
Squeezing in a Remodel
An app was originally built to help customers track delivery timing, and a new chatbot was being added. This was an excelelnt opportunity to squeeze in improvements.
Tips for Designing in Healthcare
I often get asked for advice on getting started as a UX Designer in healthcare. So many of us have experienced the challenges of being a patient in a neglected industry and are ready to make a difference.
“I have an insatiable curiosity. It’s solving problems. Every time you solve a problem, another one shows up behind it. That’s the challenge.“
Admiral Grace Brewster Murray, P.H.D